Refund policy

At SheFit.in, we strive to ensure that your shopping experience is exceptional from start to finish. If, for any reason, you find yourself unsatisfied with your purchase, we offer a straightforward return process within the specified time frame. Kindly review our updated return policy below:

Initiate Returns Easily from Your Customer Account:
We're committed to making your return process as seamless as possible. You can now initiate a return directly from your customer account. Here's how:

1. Login to Your Account: Visit our website and log in to your customer account using your credentials.

2. Navigate to Returns: Once you're logged in, head over to the account section. You'll find the "Returns" option conveniently located in the top right corner.

3. Select the Order: In the Returns section, you'll see a list of your recent orders. Choose the specific order containing the item you wish to return.

4. Choose Items to Return: Select the item(s) you'd like to return from the order and provide a brief reason for the return. If applicable, attach clear photographs of the item(s).

5. Submit Your Request: After you've made your selections, simply submit your return request. Our system will generate a return authorization for your reference.

Return Conditions:
To ensure that your return is processed smoothly, please ensure the following conditions are met:

- The item must be in its original packaging and should include all tags and labels.
- The item should be unused and unwashed.
- Remember to package the item securely to prevent any damage during return transit.

Return Shipping:
As the returning customer, you are responsible for the return shipping costs. Please select a reliable shipping method that provides tracking to ensure the item reaches us safely.

Exclusions - Final Sale Items:
Kindly note that items marked as "final sale" are exempt from our return policy. This information will be clearly visible on our website during the purchase process. Please review product details before finalizing your order.

Hassle-Free Process:
Our aim is to make returns hassle-free and convenient for you. Therefore, we do not charge any restocking fees for returned items.

Processing Your Refund:
Once we receive your returned item and inspect it to ensure compliance with our return policy, we will initiate the refund process. Your refund will be credited back to your original payment method within a reasonable time frame.

Please note refund processing time for international orders are 2-4 working days.

Any Questions? We're Here to Help:
If you have any inquiries or need assistance regarding our return policy, please don't hesitate to reach out to our dedicated Customer Support Team at contact@shefit.in. We're here to guide you through the process.

Please keep in mind that our return policy is subject to change, and the terms in effect will be those present at the time of your purchase.

Thank you for choosing SheFit.in for your shopping needs. Your satisfaction is our priority, and we look forward to assisting you with a smooth return experience through your customer account.